FAQ – HALF BAK'D Shop

What exactly is in a HALF BAK’D disposable?

Each device is filled with premium hemp-derived extract blended with food-grade terpenes for flavor. No nicotine, no fillers—just plant-powered goodness in a sleek package.

Are your hemp products legal?

Yes. We source only Farm-Bill-compliant hemp grown in the United States and lab-test every batch to meet federal guidelines. You get peace of mind with every puff or bite.

Will your products make me feel “out of it”?

Expect a smooth, balanced vibe—nothing wild. Because everyone’s body is different, start low, go slow, and find the sweet spot that works for you.

How long does one disposable last?

We offer a variety of strains to suit your preferences. Check our website for the latest selection and detailed descriptions to find the perfect match for your needs.

How should I store gummies or vapes?

Keep them cool, dry, and out of direct sunlight—think pantry or desk drawer, not a hot car. Good storage = great flavor right down to the last bite or hit.

Where can I see lab results?

Tap the “Lab Results” link in our footer. Every product lot has a downloadable PDF showing potency and purity. Transparency is our love language.

Any health disclaimers I should know?

Products are intended for responsible adult use (21+). They’re not intended to diagnose, treat, cure, or prevent disease. Talk to your healthcare pro if you have questions.

How long does it take to process an order?

We typically process orders within 1-2 business days. You'll receive a confirmation once your order is on its way!

What shipping options are available?

We offer standard first-class shipping through USPS.

How can I track my order?

Once your order is shipped, you'll receive a tracking number via email, allowing you to monitor your package's journey.

Do you ship to all states in the US?

We ship to most states where hemp products are legally allowed. Check our shipping policy for a list of states we currently serve.

Can I change my shipping address after placing an order?

If your order hasn't been shipped yet, contact us as soon as possible to update your shipping address.

Do you offer international shipping?

Currently, we only ship within the United States. We're hoping to expand our reach in the future, so stay tuned!

What should I do if my order is delayed?

If you experience a delay, check your tracking information for updates. If you need further assistance, don't hesitate to contact us.

Can I cancel or modify my order after placing it?

Orders can be modified or canceled if they haven't been processed yet. Contact us quickly for any changes.

What happens if my order is damaged during shipping?

In the rare event of a damaged shipment, please contact us immediately. We'll work with you to resolve the issue promptly.

How is my order packaged for privacy and security?

Your privacy is important to us. All orders are discreetly packaged without any direct branding or product descriptions on the outside.

What is the return policy for damaged or non-functional products?

If you receive a product that is damaged or not working, please contact us within 30 days of purchase for a return or refund. We're committed to ensuring your satisfaction.

Do I need to pay for return shipping if my product is damaged?

No, we will cover the cost of return shipping for damaged or non-functional items. We'll provide you with a return shipping label.

How long does it take to process a return or refund?

Once we receive the returned item, we'll process your refund or send a replacement within 5-7 business days.

Can I return a product if I change my mind?

We only accept returns and provide refunds for products that are damaged or not working. Please review your choices carefully before purchasing.

What should I include when returning a damaged or non-functional product?

Please include the product, all its components, and a copy of the receipt or proof of purchase in your return package.

How will I receive my refund for a returned product?

Refunds are issued to the original method of payment. You'll receive a confirmation email once the refund has been processed.

How can my store become a retailer of Half Bak'd products?

We'd love to partner with you! Please apply for a wholesale account at our wholesale page to get started.

What are the requirements to qualify as a Half Bak'd retailer?

Retailers should have a legitimate business with a resale license. Complete details are provided during the wholesale account application process.

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